While working at a retail store years ago, I was a cashier overnights. Very
late in the night, the flow of customers would slow down drastically. When this
occurred, there would only be need for only one or two cashiers. So all the
other cashiers would be sent to other areas on the sales floor to help other
employees.
One particular night, I was the only cashier at the front to work a register.
Other than myself, there was a CSM (customer service manager) at the front. He
was standing at a podium filling out paper work about 20 feet behind me. A
customer came up to my register acting strange. While I rang up his items, he
would look at the screen for the prices and ask, “Are you sure that’s the right
price? I would look at the item for the price tag or sticker, make sure the
prices added up, and say, “Yes, it’s right. When I finished ringing up all the
items, I gave him his total. With a piercing look in his eyes, he asked, “Are
you sure that’s right?” I looked at the total again and said, “Yes.” He got his
money out and took his time counting it. He kept looking up at me and observing.
The way he acted was really suspicious. But I couldn’t quite figure out what was
going on. Finally, the man gave me his money. I counted it, typed it in, and got
the change I owed him out of the register. As I handed the money to him, he
gave me an aggressive look and asked in an intimidating way, “Are you SURE
that’s it?” Confused, I said, “Uh… Yes.” The man finally smiled and said, “Aw.
Okay.” He walked off.
After the man exited the building, the CSM came up to me with a horrified
look on his face and asked if I was okay. Confused, I said, “Yes.” His body
language showed that he had been (and still was) panicking. So I asked if he was
alright and what was going on with him? He was explaining to me that the
customer that was just at my register had a gun. That’s why he had been freaking
out.
At a distance, the CSM saw that the customer had a gun
out. Yet somehow, I was standing right in front of the customer at the register
and I didn’t see a gun at all. Also, this explained why the customer was acting
funny. Every time he aggressively asked me if I was sure about the prices and
his money, he was actually trying to intimidate me into either not charging him
anything, or giving him all of the money in the register. But because I didn’t
see a gun, I never became afraid or gave in. So he gave up and left. Because of
that, I strongly believe that God, knowing that the customer would never
actually shoot me anyway, allowed me to not see the gun. I thank Him and His
angels for protecting me.
late in the night, the flow of customers would slow down drastically. When this
occurred, there would only be need for only one or two cashiers. So all the
other cashiers would be sent to other areas on the sales floor to help other
employees.
One particular night, I was the only cashier at the front to work a register.
Other than myself, there was a CSM (customer service manager) at the front. He
was standing at a podium filling out paper work about 20 feet behind me. A
customer came up to my register acting strange. While I rang up his items, he
would look at the screen for the prices and ask, “Are you sure that’s the right
price? I would look at the item for the price tag or sticker, make sure the
prices added up, and say, “Yes, it’s right. When I finished ringing up all the
items, I gave him his total. With a piercing look in his eyes, he asked, “Are
you sure that’s right?” I looked at the total again and said, “Yes.” He got his
money out and took his time counting it. He kept looking up at me and observing.
The way he acted was really suspicious. But I couldn’t quite figure out what was
going on. Finally, the man gave me his money. I counted it, typed it in, and got
the change I owed him out of the register. As I handed the money to him, he
gave me an aggressive look and asked in an intimidating way, “Are you SURE
that’s it?” Confused, I said, “Uh… Yes.” The man finally smiled and said, “Aw.
Okay.” He walked off.
After the man exited the building, the CSM came up to me with a horrified
look on his face and asked if I was okay. Confused, I said, “Yes.” His body
language showed that he had been (and still was) panicking. So I asked if he was
alright and what was going on with him? He was explaining to me that the
customer that was just at my register had a gun. That’s why he had been freaking
out.
At a distance, the CSM saw that the customer had a gun
out. Yet somehow, I was standing right in front of the customer at the register
and I didn’t see a gun at all. Also, this explained why the customer was acting
funny. Every time he aggressively asked me if I was sure about the prices and
his money, he was actually trying to intimidate me into either not charging him
anything, or giving him all of the money in the register. But because I didn’t
see a gun, I never became afraid or gave in. So he gave up and left. Because of
that, I strongly believe that God, knowing that the customer would never
actually shoot me anyway, allowed me to not see the gun. I thank Him and His
angels for protecting me.